E-signature service disruption

Incident Report for Workable

Resolved

This incident has been resolved.
Posted Feb 13, 2026 - 05:32 PST

Investigating

We are currently experiencing a service disruption with the e-signature functionality. Users may encounter errors when sending, approving, signing, or updating e-signature templates. This issue affects e-signature workflows, including offer letters and employee signatures.

We are actively investigating and working with our provider to resolve the issue. Updates will be shared as they become available here:
https://status.hellosign.com/incidents/xnjqnwnqycmm
Posted Feb 13, 2026 - 01:08 PST
This incident affected: E-signatures.